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FAQ

Where is Bedtribe located? Plus

We are located and incorporated in Singapore.
Business entity name: BEDTRIBE PTE LTD
UEN: 202029705H

Our warehouse/showroom is located at 18 Howard Rd, #02-06, Novelty BizCentre, Singapore 369585 (See opening days and hours on our google page here)

What currency is the price in? Plus

The base pricing shown is in Singapore Dollars (SGD).

Are the items in stock? Plus

Yes, items listed on our website are stock in our warehouse (except for preorder items) and are ready to be shipped out upon order confirmation and payment by our customer.

Can you do customization/change of bundle configuration? Plus

Yes, you can change the number of pillow and bolster cases in the sheets set by writing a request in the message box at the checkout page.

How do I wash and care for my bedsheets? Plus

You can refer to the washing instructions for our beddings here.

Is it safe to input our personal details into your website? Plus

Bedtribe is totally committed to protecting the privacy of each and every of our site visitors and customers. We fully appreciate and respect the importance of privacy on the internet. We will not disclose information to any other third parties except when necessary. (eg to our courier for dispatching of your parcel)

Is online payment secure? Plus

The online payment system we used adhere to the highest standards of security, in line with the latest worldwide security technology.

Special Request Plus

We are happy to talk with customers about special requests. If you need larger quantities of an item or are looking for something in particular, please don't hesitate to contact us here!